Shipping & Delivery

  • Orders needs to be placed at least 24 hours in advance before we can schedule a delivery date.
  • Delivery will be charged at $20 to 1 location.
  • Purchases above $500 will be entitled for complimentary delivery.
  • We aim to deliver product to you at the place of delivery requested by you in your order.
  • We aim to deliver within the time indicated by us at the time of your order but we cannot promise an exact date when you submit your order.
  • Delivery will be made only on Wednesdays and Saturdays.
  • We shall let customers know if we expect that we are unable to meet the estimated delivery date/time.
  • Urgent delivery will be available at a cost of $40 per location, kindly call our office during our operating hours.
  • We shall not be liable to you for any losses, liabilities, cost, damages, charges or expense arising out of late delivery.
  • We deliver to ANY location in Singapore (except Jurong Island).
  • Upon delivery of the product(s), you must inspect the product(s) immediately, in case of any faults, you should hold on to the documents and packaging delivered with the product and contact Frenchwine.com.sg / AA French Wine Pte Ltd at +65 6245 3949 or sales@frenchwine.com.sg within 24 hours.
  • For cash or cheque on delivery payment, you agree to pay in cash or cheque when you receive the product(s). 
  • For credit card payment, you need to visit our showroom to make the payment.
  • Please note that it may not be possible for us to deliver to some locations. If this is the case, we will inform you based on the contact details you have provided when you placed your order to arrange for delivery to an alternative delivery address.